Turners Roller Doors Limited Terms & Conditions
These Terms and
Conditions govern the supply of goods sold by Turners Roller Doors Ltd (No.
SC094619 ) of 30/34 Wilson Place, Nerston, East Kilbride, G74 4QD ("we"
and "us") to the customer named on the order form provided Turners Roller Doors
Ltd ("you"). Together with the completed order form, these Terms and
Conditions constitute the entire and only agreement between us in relation
thereto. Our acceptance of your order by delivery of the goods constitutes a
legally binding contract between us on these terms and conditions.
The price payable for the goods you order is as set out on our order form at
the time you place your order.
We must receive payment for the whole of the price of the goods you order, and
any applicable charges for carriage and insurance on installation, before your
order can be accepted unless we have agreed otherwise in advance in writing.
New customers are liable for a 50% deposit of the total sale price.
If you have notified us of a problem with the goods, we will either make good
any shortage or non-delivery; replace or repair any goods that are damaged or
defective upon delivery; or refund to you the amount paid by you for the goods
We will not be liable to you for any loss of profits, administrative
inconvenience, disappointment, indirect or consequential loss or damage arising
out of any problem in relation to the goods and we shall have no liability to
pay any money to you by way of compensation other than any refund we make under
This does not affect your statutory rights as a consumer, nor is it intended
to exclude our liability to you for fraudulent misrepresentation or for death or
personal injury resulting from our negligence.
Doors are mostly made to order and usually take about 7 - 10 days from
placing order to manufacture and installation.
We usually have stock of the more popular sizes and colours which means
that delivery time can be greatly reduced certain products.
If you want to check which doors are currently held in in stock and eligible
for fast delivery please call on 0845 5437141.
All supply and fit doors are delivered by our highly trained installers at a
suitable date and time.
All supply only doors may be subject to a delivery charge depending on
location please call for details on 0845 5437141.
You may cancel your order by giving us 48hours notice from the order date.
Such notice may be given by mailing, faxing or emailing to the address set
out on the contact form.
If you are cancelling because of any problem with the goods, please
notify us of the problem at the time of cancellation.
Refund & Returns Policy
We want you to be completely satisfied with your purchases.
Please let us know if you are not entirely satisfied with our products or our
service, so that we can rectify the situation.
Items are described and photographed as accurately as possible, If you are not
completely satisfied with any item you ordered, please contact us to authorise a
return, if possible in the original packaging (with your customer advice note)
within 14 days of the date of receipt and we will refund your money or send you
a replacement - no questions asked.